"Respect
is at the heart of building business relationships. It is the glue that holds
together the functioning of teams, partnerships and managing relationships. (Up
and down, peer-to-peer, internally and externally). Respecting the right to
differ is a concept like apple pie and motherhood. We all agree with it but can
we truly foster it?
The first step is to identify the specific areas of difference. Many people see things in terms of rights and wrongs. "My way" is right and therefore "other ways" are wrong. When a situation is viewed through this lens, a power struggle ensues. When, however, a situation can be seen through the lens of difference, and a position is simply a matter of opinion not fact, then cooperation and compromise is possible. Identifying and understanding differences allows people to shift their position to one of compromise and negotiation."
From Leading Insight: Building Business Relationships
Positive Relationships and Loving Relationships
Business Relationships and Professional Relationships
